The Quality Intern is responsible for supporting the Quality and Regulatory Affairs (QRA) function.
Essential Duties and Responsibilities
· Gather, summarize, and track/trend/report information from warranty, rework, and customer complaints. Compare trends to historical performance.
· Analyze and assess efficacy of historical quality performance data and reporting. Suggest possible improvements
· Support/participate in root cause analysis and management of nonconformances.
· Assist with harmonization of processes from multiple QMS into one QMS.
· Assist with preparation and delivery of training materials, including integration.
· Assist with preparation of work instructions, including review and harmonization of work instructions across multiple QMS.
Additional Duties and Responsibilities
· Perform other duties as required
Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Willing and able to respectfully identify, raise and resolve issues getting in the way of providing excellent service to customers
· Strong affinity for Northfield Medical core competencies
· Demonstrated ability to follow ISO certified quality management system processes. Understand Northfield Medical’s Quality Policy and applicable objectives/metrics
· Able and willing to respectfully identify, raise and resolve issues getting in the way of providing excellent service.
· Excellent interpersonal, organizational and analytical skills.
· Attention to detail and accuracy
· Ability to read, write and speak English proficiently
Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
· Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
· While performing the duties of this job, the employee is regularly required to talk and hear
· Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, lifting and carrying office supplies (paper reams, mail, etc.)
· Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms
· Fine hand manipulation (keyboarding)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Internal office
· The noise level in the work environment is usually low
Job Types: Full-time, Internship
Work Location: Remote
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