newGlobal Account Manager

Date Posted: 4 days ago
Salary: $120,000 - $175,000 a year
Remote

Job Description

Gramercy Tech

Gramercy Tech is a tech agency located in Manhattan and LA, specializing in event-based technology. We excel at creating memorable event management apps, engaging event experiences, systems for data collection, and website design.

Global Account Manager

The Global Account Manager (GAM) is the lead Gramercy Tech consultant to assigned brand or partner accounts. The GAM’s responsibility is to:

Create an exceptional experience for all assigned brand and production partners.

  • Deliver value through sharing personal and organizational expertise in virtual events, live events & the confluence of both.
  • Leverage Gramercy Tech products & solutions for virtual (Eventfinity), hybrid and live event experiences to drive client value and tangible business results.

Responsibilities include:

Consultative Partner

  • Work with assigned brand account leaders & Gramercy Team to build a “best-in-class” Virtual Event Program.
  • Build and maintain a deep understanding of Eventfinity platform’s features and capabilities, both current and pipeline, in order to communicate effectively with clients about the functions of the platform.
  • Strategize with clients and provide solutions where needed specifically being able to think outside the box while staying within the structure/template of the platform.
  • Provide client guidance on category trends, technology ideas that drive greater return, virtual concepts from other industries that might have application in client industry.
  • Support quarterly business review (QBR) process – accountable for agency excellence operationally, experientially, and financially.

Agency Team Leader

  • Lead teams assigned to support clients, ensure all understand their role, responsibilities, service expectations and Gramercy Tech approach.
  • Plan kick off meeting(s) and engage the core project team to assist in planning the various stages of planning, implementation and execution.
  • Maintain a close link to the Director of Production, communicate team performance overall, issues or opportunities specific to individual team members, account needs (expansion or contraction) looking forward.

Work Product

  • Research, evaluate and work closely with internal team and technology vendors to ensure projects are implemented on time, within scope, and within budget.
  • Foster a productive work environment by building teamwork, maintaining open, two-way communication, and recognizing achievement in a timely manner.

Expand Client Product Knowledge

  • Through periodic client "All Hands" sessions, ensure the client stays current with the platform, technology behind the platform, and available plug-in products which can enhance a virtual event.
  • Share Gramercy Tech Experiential Tech solutions periodically, showcase solutions that bridge live and virtual audiences and experiences.

Who you are:

  • Event and Experiential Marketing is your passion: live, virtual or somewhere in between, you work with clients to build compelling stories that move prospects and customers into a deeper relationship with their brand.
  • Virtual experience creation is a part of your playbook, you know how to leverage a platform features and function to deliver content, make connections, create communities.
  • A compelling presenter and storyteller, communications, written and oral, is a strength. You love to lead workshops, host team meetings, and present new ideas.
  • You are hands-on and ready to roll up your sleeves, build projects and programs that wow clients and win awards.
  • Technology doesn’t scare you…you love it and lean in. You want to play a role in evolving our experience technologies to ensure continued growth.
  • You think big and want to be part of a growing enterprise that redefines Experiential Technology.

Salary: $125,000-$175,000 plus annual incentive program

Job Type: Full-time

Pay: $120,000.00 - $175,000.00 per year

Benefits:

  • 401(k)
  • Health insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • Do you have more than 10 years experience in live events as an Account Manager, Account Director, Producer or similar with hands-on experience planning events, conferences, meetings, trade shows and other activations?
  • An operational expert, do you know how to lead teams, ensuring the agency meets client objectives?
  • When recent events necessitated a PIVOT into virtual event planning and execution, did you leaped in, applying your Live Event expertise in new ways, developing new skills in Virtual Events planning?

Work Location:

  • Fully Remote

Work Remotely:

  • Yes

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Job Detail

  • Job Id
    77cf85ac30403f8b
  • Location
    Remote
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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